Irao Couple Statue, Large, Brass

Noir provides the following cleaning/care instructions for all its materials:

To highlight the natural characteristics, most items are lightly sealed or waxed. The use of placemats and coasters are recommended at all times.

Wood - Clean with a damp cloth. Do not use abrasives, chemical cleaners or furniture polish to maintain or clean the item. Using any cleaner other than water may reduce the lifespan of the sealant and may result in cracking, lifting or the discoloration of the stain or finish.

Metal - Clean with damp cloth. Using abrasives or chemical cleaning agents may result in the deterioration of the sealer, resulting in oxidation or rust.

Stone - Clean with a damp soft cloth. Some stone is absorbent and may stain. Use of abrasives or chemical cleaners may result in surface scratching.

Tanned Leather - Leather can be cleaned using most leather cleaners. Prior to cleaning, apply a small amount to a hidden area. If the item retains the original color, the cleaner can be used. If not, discontinue use.

Raw Leather - Do not clean. All liquids will absorb and permanently stain the leather. Depending to the frequency of use and local conditions, untreated leather will absorb oils, creating a rich patina.

Fabric - Fabrics are not treated with stain resistant chemicals. Applying protective chemicals may result in discoloration of the fabric. Because our fabrics are all natural, liWquids will absorb quickly. If a spill occurs, blot the affected area with a damp cloth.

Glass/Crystal - Do not place hot items directly on the surface. Clean with standard glass cleaner.

Fiber Cement - Clean with damp cloth only.

6-8 Weeks

Each item undergoes quality control in the warehouse before it ships. Standard turnaround time is typically 5-7 business days from the time of the order until it ships.

We will provide a tracking number via email as soon as your order ships.

This vendor is quite strict about the types of claims it will accept. If you would like to make a claim, reach out to us at concierge@danielhouse.club to start the claim process. The following are a list of terms from Noir:

• Claims will not be honored for damages not noted on the carrier POD.
• Drop ship recipients must note all damages on the POD.
• Claims for damage must be submitted within 48 hours of receipt.
• Concealed damage must be reported within 48 hours.
• Claims for defects of materials or craftsmanship are allowed for up to one year from date of purchase.
• Claims for water rings or general misuse will not be honored, see recommended Care Instructions.
• Replacements are shipped to the original address only. If a new shipping location is selected, standard shipping rates will apply.
• Retrievals are made from the original delivery address only.
• Freight and receiving fees will not be refunded.
• Noir and Daniel House are not responsible for disposal fees.

It takes time to turn a house into a home. We've selected products that come from around the world, many of which are made just for you. Lead times vary from just a few days to a couple of months. We'll send you an email with your expected timeline when your order is received, and keep you posted with regular updates. Of course, if you have any questions, before or after purchase, you can get in touch with us at concierge@danielhouse.club.